Bull, C., Latimer, S., Crilly, J., Spain, D., & Gillespie, B. M. (2022). "I knew I’d be taken care of": Exploring patient experiences in the Emergency Department. Journal of Advanced Nursing, 78(10), 3330–3344. https://doi.org/10.1111/jan.15317
Innes, K., Elliott, D., Plummer, V., & Jackson, D. (2018). Emergency department waiting room nurses in practice: An observational study. Journal of Clinical Nursing, 27(7-8), e1402–e1411. https://doi.org/10.1111/jocn.14240
Kelen, G., Wolfe, R., D'onofrio, G., Mills, A., Diercks, D., Stern, S., Wadman, M., & Sokolove, P. (2024). Emergency Department Crowding: The Canary in the Health Care System. Downloaded from Catalyst.nejm.org at va Medical Center. https://doi.org/10.1056/CAT.21.0217
Milton, J., David Åberg, N., Erichsen Andersson, A., Gillespie, B. M., & Oxelmark, L. (2023). Patients’ perspectives on care, communication, and teamwork in the emergency department. International Emergency Nursing, 66, 101238. https://doi.org/10.1016/j.ienj.2022.101238
Roby, N., Smith, H., Hurdelbrink, J., Craig, S., Hawthorne, C., DuMontier, S., & Kluesner, N. (2021). Characteristics and retention of emergency department patients who left without being seen (LWBS). Internal and Emergency Medicine. https://doi.org/10.1007/s11739-021-02775-z
Rowe, B. H., Villa-Roel, C., Guo, X., Bullard, M. J., Ospina, M., Vandermeer, B., Innes, G., Schull, M. J., & Holroyd, B. R. (2011). The Role of Triage Nurse Ordering on Mitigating Overcrowding in Emergency Departments: A Systematic Review. Academic Emergency Medicine, 18(12), 1349–1357. https://doi.org/10.1111/j.1553-2712.2011.01081.x
Sartini, M., Carbone, A., Demartini, A., Giribone, L., Oliva, M., Spagnolo, A. M., Cremonesi, P., Canale, F., & Cristina, M. L. (2022). Overcrowding in Emergency Department: Causes, Consequences, and Solutions—A Narrative Review. Healthcare, 10(9), 1625. https://doi.org/10.3390/healthcare10091625